Please note that the color or tone of the original sandal may vary slightly from the photo due to different computer monitors/calibrations colors.

  Returns and refunds policy.


Che21 wants you to be 100% satisfied with our service and merchandise. All of our items carry a 60-day money back guarantee as long as they are returned in the same new condition as received. If you do not wish to keep the defective item, you must return it at your shipping expense for a refund of the purchase price (you get full credit for merchandise, but not shipping cost).

  • If an item arrives broken, we will be happy to replace the item at no cost to you. Please let us know immediately when an item has arrived broken. We need this information to properly make a claim with UPS. 

  • We cannot accept in any way claims for breakage or shortage more than 3 days after the date of delivery.

  • Mail your returned item to:


           Che21 Returns department                                                                                           

           4014 Herschel Ave.#3

           Dallas TX.75219                                                                                                                                                                        

  • Refunds                                                                                                                               We include two options in your returns policy: a) a cash refund or b) or store credit.

  • Once we receive your item, refunds will be sent to the card-issuing bank within five business days receiving  the item. 

  • Exchanges                                                                                                                           If your clothing item is in like new condition, you may exchange your clothing item for a different size or color, but you still will have to pay return shipping.

  • Accepted Payment

            Credit Card (Visa, Master Card, American Express, Discover)

  • Carriers                                                                                                                               We use the following carriers to deliver our orders:                                                                 USPS-UPS-FedEx-DHL International.

  • How Is My Information Used?                                                                                                 We do not sell or redistribute your information to ANYONE.                                                       Only your order data billing, shipping, and order contents data is stored on our server

       Men Size Chart.

US         EURO           UK                SIZE (CM)

6             39               5                   24.5

7             40               6                   25.3

8             41               7                   26.2

9             42               8                   27  

10           43               9                   27.8

11           44             10                   28.7

12           45             11                   29.5

13           46             12                   30.4


         Women Size Chart.


US          EURO            UK               SIZE (CM)

5             36                 3                   22.3

6             37                 4                   23.2

7             38                 5                   24

8             39                 6                   24.8

9             40                 7                   25.7

10           41                 8                   26.5

11           42                 9                   27.4